PRIVACY POLICY

Personal information is collected by Provident Dental Pty Ltd and its related businesses (ABN:93610278094) in order to carry out business. The Company collect such information by lawful and fair means and are committed to protecting your personal privacy. You may provide us with personal information each time you contact us by phone, letter, email or via the web site directly.

The type of information may we collect and hold includes:

  • your name and contact details, such as your physical address, email address and phone number;
  • your company and or trading name
  • your purchase history;
  • the name of the domain from which you access the internet; (Not sure on this scott)
  • the date and time you access our site;
  • the internet address of the website from which you linked directly to our sites;
  • any other information you may provide to us from time to time

If you submit an order (including by telephone or online), we will collect information necessary to fulfil that order. We do not normally collect or store ‘sensitive information’, as defined in the Privacy Act 1988 (Cth). However, if we do, we will only collect that information with your consent or as otherwise permitted by law.

We collect, use and disclose personal information so we can: 

  • identify our customers, potential customers and their representatives;
  • inform you or others of any initiatives we think may be of interest to you or them;
  • inform you or others about our products and services and the benefits of using our products and services;
  • provide you or others with information about offers or other benefits that may become available;
  • to provide goods, services or other benefits to be offered to customers, or for purposes necessary or incidental to the provision of goods, services or other benefits to you;
  • carry out billing and/or debt recovery activities;
  • carry out our management, administrative quality assurance and complaint handling activities;
  • develop and implement initiatives to improve our products and services or to seek your opinion or comments about our products or services;
  • provide services on our behalf, such as delivering packages, addressing warranty claims, sending correspondence and processing payments.
  • meet our legal obligations;

 

We may disclose the personal information we collect to our related entities, service providers and contractors, who help us supply our products and services. An example of this my be disclosing personal information we collect to our professional advisors such as accountants, debt collectors, legal practitioners or insurers. Except where indicated above, we will not use or disclose your personal information to a third party unless: 

  • you have consented to the use and disclosure;
  • the third party is our service provider or contractor, in which case we will require them to use and disclose the personal information only for the purpose for which it was provided to them;
  • the third party is a person involved in a dealing or proposed dealing (including a sale) of all or part of our assets and business;
  • the third party is a credit reporting agency, your creditor, banker, financier, credit provider, mortgage insurer or trade insurer;
  • the disclosure is to a related body corporate; or
  • the disclosure is permitted, required or authorised under law.

Provident Dental Pty Ltd in not responsible or liable for the security of data sent via the internet, therefore to help us protect your privacy, it is your responsibility to maintain the confidentiality of your account and access to your computer or device. It is your responsibility to keep your credit card details secure and not to reveal your details to permit unauthorized use.

We take all reasonable steps to keep secure any personal information which we store about you and to protect your personal information from unauthorised alteration, misuse or loss.. Access to personal information is limited to those of our personnel who specifically need it to carry out their business responsibilities.

 

MARKETING

We may use your personal information to advise you of new products and marketing initiatives that we think may be of interest to you. This may include product s and service offerings, newsletters, upcoming course or seminar information and or general information about us. If you prefer not to receive information about our products and services you can ask to be removed from the relevant communication list by contacting us. Unless you have consented a disclosure, we never disclose personal information to a third party for the purpose of allowing them to market their products or service to you..

 

WEBSITE & COOKIES

To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools. Cookies are small amounts of information sent from a web server to your computer. These cookies are used to retain login and location information in order to make your experience more convenient and personal. We do not use cookies to track your internet activity before or after you leave our website. No other business has access to our cookies. We do not use this technology to access any personal information of a user in our records and a user cannot be personally identified from a cookie. 

CONSENT

By using the Company's services, you agree to this Privacy Policy and consent to the collection and use of information by us in accordance with this Privacy Policy. Provident Dental Pty Ltd periodically updats our Policies and Procedures therefore we reserve our right to amend, remove or vary this policy from time to time without notice. You should check this page regularly to take notice of any changes we may have made to this policy.